Refund policy
Return Eligibility
- We accept returns within 15 days of delivery.
- Any return request made after 15 days will not be accepted.
Non-Returnable Items
The following items are final sale and not eligible for return or refund:
- Candles
- Testers
- Samples
- Final sale items
Condition Requirements
To qualify for a return:
- The item must be unopened and unused
-
Cellophane wrapping (if applicable) must be intact
-
All original seals and stickers must be present
If the cellophane wrap is removed, a seal is broken, or a sticker is missing, the item will be considered used and no refund will be issued.
Restocking Fee & Refunds
- All approved returns are subject to a 25% restocking fee
-
Original shipping charges are non-refundable
- Return shipping costs will be charged or deducted from the refund
- Refunds are issued only after the item is received and inspected
Important Notes
- Unauthorized returns will not be accepted.
- We reserve the right to refuse returns that do not meet our policy conditions.