Refund policy

Return Eligibility

  • We accept returns within 15 days of delivery.
  • Any return request made after 15 days will not be accepted.

Non-Returnable Items
The following items are final sale and not eligible for return or refund:

  • Candles
  • Testers
  • Samples
  • Final sale items

Condition Requirements
To qualify for a return:

  • The item must be unopened and unused
  • Cellophane wrapping (if applicable) must be intact
  • All original seals and stickers must be present


If the cellophane wrap is removed, a seal is broken, or a sticker is missing, the item will be considered used and no refund will be issued.

Restocking Fee & Refunds

  • All approved returns are subject to a 25% restocking fee
  • Original shipping charges are non-refundable
  • Return shipping costs will be charged or deducted from the refund
  • Refunds are issued only after the item is received and inspected

Important Notes

  • Unauthorized returns will not be accepted.
  • We reserve the right to refuse returns that do not meet our policy conditions.