Privacy policy

Last Updated: January 27, 2026
Arctic Scent (“we,” “us,” or “our”) operates the Arctic Scent online store (the “Service”). Your privacy matters to us, and this Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect Personal Information

When you interact with our Service, we may collect personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party payment processors; we do not store card details)
  • Order history and purchase preferences

Automatically Collected Information

When you browse our website, we automatically collect certain information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring URLs
  • Date and time of access

This data helps us understand how customers use our Service and improve your shopping experience.

Cookies & Tracking Technologies

Arctic Scent uses cookies and similar technologies to:

  • Enable essential website functionality
  • Remember your preferences
  • Improve performance and user experience
  • Analyze website traffic

You may choose to disable cookies through your browser settings. However, some features of our Service may not function properly without them.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about purchases, updates, and promotions
  • Provide customer support
  • Improve our products, services, and website
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information.
We may share your information with trusted third parties who assist us in operating our Service, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Website hosting and analytics providers
  • Email and marketing platforms

These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

Data Security

We take reasonable and appropriate measures to protect your personal information using industry-standard security practices. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Arctic Scent does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have collected personal data from a minor without parental consent, we will delete that information promptly.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request data portability
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Compliance With Laws

We may disclose your personal information if required to do so by law, regulation, legal process, or governmental request, or to protect our rights, customers, or the public.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Service after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@arcticscent.com
Business Name: Arctic Scent